Understanding the Project Manager Performance Factor

by David Ryback, Ph.D.

Roll With the PunchesOne quality every project manager must possess is the ability, or more to the point, the agility, to “roll with the punches,” to be flexible enough to land on your feet, no matter the challenges you’re confronting as they change, more quickly than ever, given the speed of communication in our digital age. That makes great demands on our performance skills, what we call the Performance Factor.

The Performance Factor involves:

Personal Flexibility

Personal Flexibility is adapting to the differences in people and the changes in circumstances; accepting any challenging reality rather than resisting it.


Receptivity is allowing and embracing new priorities that work and changes of direction as they emerge.


Accountability is taking responsibility to “do the right thing” and to face the consequences willingly as new challenges arise.

The concept of ConnectAbility can change the world of business so that success can be expected and measured more quickly. Unlike applications of emotional and social intelligence to business, the effects of applying ConnectAbility to a particular setting should show results within months. Why? Because it emphasizes mandating clear, effective communication in all dimensions throughout the organization and ultimately reaching the end point of the delivery system – not after the studies have been completed and analyzed (and shelved); not after committees are chosen to discuss, contemplate, analyze, and write up their findings; but as soon as a decision can be reached by the inner circle. Only by acting with this sense of urgency can you expect to be successful and your results measured quickly.

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