Special Edition – May 1, 2013

May 2013
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This Special Edition includes insights from industry experts who are Changing the Game and Reinventing Project Management Real-Time… from the way Project Managers on the Go(R) consume content and renew their certification to the way they build relationships and transform human behavior. These thought leaders share their latest finds in an effort to make a difference, have impact and improve project success.Wishing you continued success!Jennifer Bridges, PMPFounder – PDUs2Go.com
Photo of Chris Widener
Secrets of Successful Teams

By Chris Widener

To be a success is not always to be a success individually. In fact, most of the time we achieve our successes as part of a team. That is why I want to devote this issue to the secrets of successful team. We are all part of teams. Our family is a team. Our place of work is a team. The community groups we belong to are teams. Sometimes we are the team leader or “coach,” while other times we fulfill the role of follower, or “player.”

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Photo of Jennifer Bridges
Skills You Need As a Project Manager

By Jennifer Bridges, PMP (formerly, Jennifer Whitt)

You could be new to project management and just learning the skills required for the profession, or a long time professional frustrated that certain things aren’t working and trying to learn new skills. Either way, it helps to clarify the skills needed by project managers today. There are so many different terms used in the industry so before we begin let’s look at what the word skill means. According to Dictionary.com, it is the ability to do something well, like expertise.

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Photo of David Nour
When it comes to Relationships, Behavior is Consistent!

By David Nour

In our Twitter, Yelp, eBay, and Angie’s List-centric world where it’s so easy to leave negative feedback, it’s important not to assume that singular instances of poor service represent the entire organization or its leadership. You have to make sure you’re looking at patterns and not isolated events. Most small business owners I know, whether the local restaurateur or retail shop owner, would want to know about poor performance at the edge of where their value meets customer demands.

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Photo of Ron Shapiro
3 Benefits of Making Role-Play a Part of Your Training

By Ron Shapiro

Role-play has been a common training method amongst military branches, emergency response groups, and companies where quick decision making is highly valued. So, why not in the world of sales? Over the last few years, we’ve noticed the use of role-play becoming even more common in business training curriculums – and for good reason. Sales teams that continually engage in role-playing are more likely to outperform their non-role-playing competitors.

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Photo of Jeff Justice
Class Clown

By Jeff Justice, CSP

For years, I’ve earned my living making people laugh, but I was funny long before I did it for money. As a kid, I was always the class clown. Somehow, I instinctively understood the power of humor — that if I said something funny in class and it made my teacher laugh, I wouldn’t get in trouble. Of course, if she didn’t laugh, I got a chance to rehearse and try it again on the Principal. If I didn’t get a laugh there, I got to do it again in his office for my parents.

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Photo of Rob Waldo Waldman, Lt. Col., CSP
Commit to Excellence

By Rob “Waldo” Waldman, Lt. Col., CSP

Are you committed to the same standards that you expect of others? Do you walk the walk or just talk the talk? If you don’t aspire for excellence, then you can’t inspire others to do the same. If you are not committed to growth, you can’t inspire others to grow. You have to Aspire before You Inspire General George Crook once stated, “Example is the best general order.” So true. If you’re not willing to “push it up” – to sacrifice, adapt to change, and work harder when things are tough – then others likely won’t follow you.

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Photo of MaryGrace Allenchey, PMP
Dynamic, Direct And Distinct…The Deliverables Diagram®

By MaryGrace Allenchey, PMP

In today’s economic climate, organizations are expecting to accomplish more with less! Enterprises want to ensure their assets are appropriately and optimally invested and utilized! Once projects and programs are selected and initiated, Project and Program Managers must therefore assure stakeholders that the expected and required products and services are produced. There must be no unspoken expectations when it come to defining the products and services that the project or program must provide.

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Photo of Don Goewey
Generation Stress

By Don Goewey

Stress research is sounding a wake-up call for the Millennial generation (the 18 to 33 year-olds) and Generation X (the 34 t0 46 year-olds). The American Psychological Association’s new stress study [1] found that Millennials are currently the most stressed demographic in America. And Generation X is very close behind. On some stress indicators, Gen X is actually doing worse than Millennials. As a result, Millennials and Gen X have been dubbed Generation Stress.

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Photo of Rick Forbus, Ph.D.
Help Yourself to Happiness [part II]

By Rick Forbus, Ph.D.

Defining happiness can seem as elusive as achieving it. We want to be happy, and we can say whether we are or not, but can it really be defined, studied and measured? And can we use this learning to become happier? Psychologists say yes, and that there are good reasons for doing so. Positive psychology is “the scientific study of the strengths and virtues that enable individuals and communities to thrive.” These researchers’ work includes studying strengths, positive emotions, resilience, and happiness.

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Photo of Pamela A. Scott
Joshua’s a List Maker

By Pamela A. Scott

I got a call from a client today about a problem with a direct report. Here’s the situation. Situation Bob, owner of a 25-person civil engineering firm, needs Joshua, a senior project manager, to drop what he (Joshua) is doing and call Marty at Topsoil Construction. It’s urgent—Marty has some concerns that need to be addressed right away. Topsoil is a major client, worth at least $500,000 of business each year. They also are a long-time, repeat client—an A-level client without a doubt.

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Photo of Jennifer B. Kahnweiler, Ph.D.
A Lincoln The Introverted Leader

By Jennifer B. Kahnweiler, Ph.D.

Lincoln is described as an introverted leader. In this great NY Times piece called Abraham Lincoln, Management Guru some of his introverted strengths are highlighted. I am also lucky enough to have a friend and speaking colleague, Dr. Gene Greissman, who is the author of two books on Lincoln and an uncanny Lincoln impersonator. I asked Gene to share his thoughts on the great man and he shared the concept of Lincoln’s geekiness.

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Photo of Lakecia Carter, PMP
Overcoming Invisible Obstacles

By Lakecia Carter, PMP

Removing obstacles is one of the most important jobs we have as project managers. An obstacle is defined as something that impedes or hinders achievement. There are times when the obstacles are beyond our direct control, and we feel powerless to remove them. In those times we need to call for help as fast as we can. In this article, I want to deal with invisible obstacles. These are often unspoken and untouched by most.

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Photo of Linda Henman, Ph.D.
Pontificating about Leadership

By Linda Henman, Ph.D.

Change something after more than six centuries of the status quo, and you’re bound to have a kerfuffle on your hands. That’s exactly what we had when the Pope announced his retirement. Ordinarily, popes don’t retire until after they die—or at least they change their status then. I’m no theologian, but I suspect popes don’t just get to retire at death either. I imagine for them the celestial kingdom involves a change of status—sort of like going from active duty in the military to reserve status.

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Photo of Bob Rausch, Ph.D.
Reflection: Learning the Most from Experience

By Bob Rausch, Ph.D.

Leaders, what have you learned about yourself, your employees, and your company in the past year? What were your business blessings? What did you learn about your leadership style or methods? What will you take with you into the next twelve months and what will you leave behind? A sharp leader is always looking for ways to evaluate their progress. You understand how essential it is to benchmark activities that make you successful and eliminate those that do not.

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Photo of David Ryback, Ph.D.
Risk Doesn’t Sell, and Fear Doesn’t Lead

By David Ryback, Ph.D.

One of the best exercises conducted over the years involving emotional intelligence consists of asking participants to differentiate between good and bad bosses. No matter where this question is asked, the answers are very similar. Bad bosses are described as being self-centered and arrogant and acting like bullies. Good bosses are invariably described as being good listeners and sensitive to others’ feelings and demonstrating democratic values. According to Tom Rath, author of Vital Friends, in an article from Performance, “These great managers care about each of their employees as a real human being, not just as a means to an end.”

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Photo of Drew Stevens, Ph.D.
The Importance of Being Humble

By Drew Stevens, Ph.D.

As I watched the recent selection of Pope Francis it was an incredibly humbling site. Here was a man who was named the highest elected official in the Catholic Church and he was checking out of his own hotel? He even paid the bill with his own money! Here was a man very similar to Jesus who practices what he preaches. In other words and in contemporary times he leads by example.

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Photo of Tricia Molloy
What Are You Thinking?

By Tricia Molloy

Everything begins with a thought. What are you thinking? And how do those thoughts influence who you are and what you do or don’t do? I often speak about the power of affirmations. Reciting positive statements can counter so many of the negative messages we tell ourselves every day. Stress-reducing affirmations remind us of what we know to be true, despite what others may say or when our own ego plants that seed of doubt. They help us choose our thoughts wisely.

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