Special Edition – June 1, 2013

June 2013
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This Special Edition includes insights from industry experts who are Changing the Game and Reinventing Project Management Real-Time… from the way Project Managers on the Go(R) consume content and renew their certification to the way they build relationships and transform human behavior. These thought leaders share their latest finds in an effort to make a difference, have impact and improve project success.

Wishing you continued success!

Jennifer Bridges, PMP
Founder – PDUs2Go.com

Photo of Jennifer Bridges
How to Be the Worst PM on the Planet: 11 Habits to Stop Now!

By Jennifer Bridges, PMP (formerly, Jennifer Whitt)

The bad habits of project managers are a frequent cause of discussion on PM forums. The list of bad habits could go on and on but we’ve determined there are eleven that anyone can stop immediately. Some habits made this list because, I have to admit, they are mine; others are private confessions of project managers, and some are public criticisms by team members and other PMs.

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Are You an Optimist or a Pessimist?

By Chris Widener

I have been giving some thought lately to optimism and pessimism. Basically, these are attitudes. Attitudes that shape and formulate our entire existence. I mean, have you ever met a happy pessimist? Of course not. In short, our optimism or pessimism is this:

• The way we interpret the past

• The way we experience and view the present

• The way we imagine the future

Have you given much thought about how your attitude, whether you are an optimist or a pessimist, affects you business, organization or school?

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Photo of Lakecia Carter, PMP
5 Ways to Achieve Team Member Engagement

By Lakecia Carter, PMP

When do we know we have achieved engagement on a project? Is it when we sign the project charter or when we hold the kickoff meeting? I don’t believe so. Many times we aren’t sure if the team is engaged. As project managers, we are responsible for creating an environment conducive to achieving high levels of engagement. In my opinion, engagement is not being happy all the time. Engagement is enthusiastic commitment. If we reach a high level of engagement in our teams, we need to sustain this momentum throughout the project’s life cycle.

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Photo of Drew Stevens, Ph.D.
Cockiness and Project Management

By Drew Stevens, Ph.D.

I enjoy movies and I am particularly interested in watching the metamorphosis of certain characters. It is always interesting to see how certain characters appear meek or introverted only to obtain confidence from their work. However, what the viewer experiences is the change from confidence to cockiness. Sometimes this develops from power, for some it is money. No matter what there is a bold line between confidence and cockiness. Most recently I visited with my ophthalmologist for my annual checkup.

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Photo of Linda Henman, Ph.D.
Common Sense Can’t Have a Vacation

By Linda Henman, Ph.D.

I had the privilege of hearing the new Chief of Staff of the Air Force, General Mark Welsh, address the Air Force Association Conference. He outlined the challenges the Air Force will face, which I realized, are the same challenges facing private industry, education, consultants, and every other entity struggling to do more with less. He recounted a situation—one that had never occurred before—that had taken place in Africa, one of the newer commands.

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Photo of Rob Waldo Waldman, Lt. Col., CSP
Customer Service and Being a Brand Ambassador

By Rob “Waldo” Waldman, Lt. Col., CSP

The best examples of customer service don’t normally come from the airlines. In fact, they are notoriously terrible at customer service. But after a recent flight I had on Delta Airlines, I feel compelled to share a great one with you. Like some of you, I fly a ton for work and subsequently have the highest status on Delta (Diamond Medallion.) I fortunately get upgraded to first class often, but other than the Twix bars and extra legroom, there really isn’t anything special about it.

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Photo of MaryGrace Allenchey, PMP
Innovate Using PM Tools and Techniques

By MaryGrace Allenchey, PMP

Project, Program and Portfolio Management… aka: PM… processes, procedures, tools and techniques are not just for implementation anymore! Organizations are already increasingly recognizing the value of PROJECT, PROGRAM AND PORTFOLIO MANAGEMENT (PM) to effectively manage enterprise resources, and successfully complete mission-critical projects to attain enterprise strategic objectives. But more and more entrepreneurial Enterprises are embracing and acknowledging the value of PM best practices to facilitate selection of the mission-critical initiatives required to improve overall performance of the Enterprise; as well as to effectively deliver critical products and services.

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Photo of Rick Forbus, Ph.D.
Invisible Power: Leadership Influence [part I]

By Rick Forbus, Ph.D.

Influence is the leadership ingredient most ascendant leaders aspire for. Several leadership gurus of our modern times have managed to write volumes on this authority effect, completely repackaging and remixing its meaning and usage to seed their new books. Influence is found in ancient writings of history, religion and politics. Is it something we can learn or is it only endowed upon some “chosen few” through genetic happenchance?

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Photo of Tricia Molloy
Job Seeking?

By Tricia Molloy

Here are Five Ways to Use Universal Principles to Find Your Ideal Job. Searching for a new job can be one of the most challenging and emotional experiences of your life. When you capitalize on the power of your subconscious mind and use universal principles—like Affirmations and Gratitude—you will have the clarity, confidence and commitment you need to succeed. By following these five strategies, based on the “CRAVE Your Ideal Job!” program, you’ll have a competitive edge to not only find another job but the one that’s right for you.

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Lessons Learned

By Pamela A. Scott

This month, instead of talking about problem people, I would like to pass along some great practices that are helping some of my clients be successful. Doug decided he needed to become a better listener. When one of his staff comes into his office needing to talk, Doug asks for a minute to finish what he’s doing. Once he puts that work aside, he turns his full attention on the staffer. The staffer knows Doug is really listening.

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Second Step on the Path to Strategic Relationships: Gaining Confidence

By David Nour

In my last decade of consulting focused on how to make business relationships yield strategic results, I’ve identified five stages in an individual’s path to strategic relationships, like the rungs on a ladder, can lift you up toward meeting and exceeding your personal and professional goals. The five stages are: Initiating, Gaining Confidence, Nurturing, Sustaining, Capitalizing. For this post I’ll focus on the second step: deepening an introductory meeting into a business relationship.

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Sharks, Lions, and the Big Bad Wolf – How to Deal with Difficult People

By Ron Shapiro

Let’s face it, negotiation has a bad reputation. Often an analogy is drawn between negotiating and swimming with the sharks or entering the lion’s den. You could just label all other bullies, tyrants, and impossible people and lump them together under the title of the Big Bad Wolf. Though I’m no history buff, but I like to rename all impossible people Robespierre, because sometimes dealing with them is like being at the epicenter of the Reign of Terror.

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Photo of Don Goewey
The “Solution to Stress” not Only Works in a Science Lab; it Works with Real People

By Don Goewey

Over the last three years, I’ve presented in my monthly newsletters the research that continues to mount on the neurology and genetics involved in stress. This research has gradually defined a solution to stress that is now well established (see description below the table). In 2006, I co-founded a training firm called ProAttitude that facilitates this solution. In January, 2013, my firm facilitated a live webinar training series with Wells Fargo Bank, involving 1,300 employees nationwide.

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Photo of David Ryback, Ph.D.
The Power of Authenticity

By David Ryback, Ph.D.

Our brain is a complex organ. The headline on how it works is that there is the old brain that deals primarily with emotions. The emerging news is the discovery of the importance of a small structure residing in both sides of the head-the amygdale-where we process new perceptions that might be threats, for example, all new people we meet, including new clients and customers. When the threat is great enough, we have “amygdale hijack,” when the threatening information goes directly to the amygdalae, short-circuiting the thinking frontal cortex and resulting in “thoughtless” or irrational impulsive reaction.

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Use Humor to Enhance Creativity

By Jeff Justice, CSP

According to Dr. Warren Fry of the University of Chicago, one benefit of laughter is that it produces an endorphin-like effect in your body — endorphins are your body’s natural painkillers, and laughter causes your body to mimic their pain-relieving impact. Research shows laughter may increase your T-cell count for fighting disease. Think about dis-ease being the opposite of ease. Your brain and your body respond to your mental state in complex ways.

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Photo of Bob Rausch, Ph.D.
Who Influenced Your Leadership?

By Bob Rausch, Ph.D.

The sergeant I reported to while serving in the Air Force had a significant impact on my leadership style. When he said, “This is the easy part, the rest of life will be difficult,” it made so much sense. At that instant I realized that he was absolutely correct. Basic training wasn’t hard, it was different and I was a long way from home. I was homesick! My experience with that Air Force sergeant influenced my view of life and leadership in these ways:

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Photo of Jennifer B. Kahnweiler, Ph.D.
A Working From the Office – Sometimes Needed?

By Jennifer B. Kahnweiler, Ph.D.

Stumbled upon an article today about Yahoo’s CEO Marissa Mayer requiring workers to come back to the office. The Slate piece fires back about the benefits and wins of working from home. But do we know the whole story? Yahoo is on an uphill climb and it is interesting that part of Mayer’s solution is get people back “inside.” Maybe for right now that is necessary. Water cooler and stop and chat dialogues will likely lead to more innovation and collaboration.

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