D’oh! I Broke Key Rules

by Pamela A. Scott,

I find it amazing how life reminds us that we are human and subject to the same mistakes other folks make. Please use this example of my own mistakes to help you avoid them in the future.

We recently sent out a 1-question survey to 277 folks, using Survey Monkey, a free online survey site. The response has been fantastic—over 10%—28 of you responded and told us what the two toughest things are that you have had to learn as a CEO or manager. I would love to share the responses with those who responded, but . . .

I was a dummy!

When we set the survey up, I didn’t read the directions. I just ASSUMED I would be able to see who responded. Wrong. You have to format the survey a certain way to capture email addresses of respondents. I didn’t read the directions and ASSUMED things would go the way I thought they would.

KEY RULE: Stop making assumptions!

We all make lots of assumptions every day. And, as I proved, our assumptions are often wrong. Ask questions. Read directions. Get clarity.

So, I’m sitting here with all the great responses we received, and I can’t tell who I need to thank for responding and I can’t share the responses with those who participated. Short of sending another email to 277 people, and we don’t really want to do that. Thus, I broke another key rule of communication.

KEY RULE: If you do a survey, you must share the responses with participants.

You don’t have to share every response, but you do need to tell them collective responses, what percent said what, the response rate, etc. Even if the responses are not what you wanted.

This is actually a key rule for building trust between Project Manager and the Project Team.

If you found these tips from Pam Scott of value and are a PMP looking to earn PMI PDUs, you might be interested in her self-paced, downloadable courses at PDUs2Go.com.


Are you running out of steam as a PMP Project Manager? Download our  FREE course “4 Ways to Stay Energized as a PMP Project Manager” and get yourself motivated again!  This 1 Category A PDU course will teach you 4 things you can start doing today that will recharge your PMP Project Manager batteries and keep your career climbing.

PDUs2Go.com can help you maintain your PMP Certification whether you need one PMP PDU or 60 PMP PDUs. Try 1 PMP PDU for FREE and see how easy it is to Earn n’ Learn™ while in your car, in your office, by the pool, or on the road! 1 PDU – a $37 Value for FREE!

Leave a reply

PMI Logo1 Powered by PDUs2Go.com, Inc. | Copyright © 2007 - 2017, PDUs2Go.com, Inc. All rights reserved worldwide.

"PMBOK, PMI, PMP and REP" are trademarks, service marks or certification marks of the Project Management Institute Inc.
PDUs2Go.com Inc. | 3500 Lenox Road, Suite 1500 | Atlanta, GA 30326 | 404-815-4644