‘Richard Forbus, PhD.’

 

Leaders and Forgiveness in the Workplace

Wednesday, June 30th, 2010

By Rick Forbus, Ph.D.

Before I go any farther with this article I want to make it clear that I know this is an unusual topic for general business leaders. Forgiveness is never easy whether in organizational life, family life or just generally in relationships. It is, however, a relevant topic when it comes to leadership. To forgive someone is a powerful and complex action. It can mean to absolve or clear another of their wrongdoing towards you or others. It may include the next step of freeing that person or persons from the repercussions of their incorrect actions. When we make an emotional decision to exonerate another or to be exonerated by another for our actions, something deeply emotional transpires. 

Leadership has never and will never take place in a vacuum. To be a leader one has to involve others. It is the “involving of others” that brings about the relational challenges. Most leaders, from my experience as a coach, consider walking into another’s office and asking for their forgiveness a glaring weakness. Leaders also often find it awkward to respond when someone forgives them for a wrongdoing. Even though it is difficult to talk about forgiving someone in the corporate setting, what may appear to be a weakness, could be a definable strength as a leader.

Forgive and forget. Easier said than done, right? Well, now studies are showing forgiveness is not only good religion but good medicine as well. According to the latest medical and psychological research, forgiving is good for our souls-and our bodies. People who forgive: (1) benefit from better immune functioning and lower blood pressure (2) have better mental health than people who do not forgive (3) feel better physically (4) have lower amounts of anger and fewer symptoms of anxiety and depression, and (4) maintain more satisfying and long-lasting relationships. “When we allow ourselves to feel like victims or sit around dreaming up how to retaliate against people who have hurt us, these thought patterns take a toll on our minds and bodies,’ says Michael McCullough, director of research for the National Institute for Healthcare Research and a co-author of To Forgive is Human: How to Put Your Past in the Past (IVP, 1997). (more…)

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Transitions and Other Life Shifts

Monday, May 31st, 2010

By Rick Forbus, Ph.D.

The interval between the decay of the old and the formation and the establishment of the new, constitutes a period of transition which must always necessarily be one of uncertainty, confusion, error, and wild and fierce fanaticism.

John C. Calhoun

I do not think I agree with the above quote about transitions. It could be that a transition is well-planned for and is not as stressful as Calhoun’s quote indicates. If you are between employment opportunities by choice or necessity, it is important to understand where you are in your transition cycle. Transitions can be exhilarating or terrifying and various emotions in between. I enjoy hearing the stories of clients and friends regarding life transitions because each one is so unique and something so very personal.

          As a coach I encounter so many different stories of life transitions.   One person recently told how he went from conducting orchestras and choirs as a profession, to becoming a leadership trainer, coach and keynote speaker. His transition was a long but intentional journey.  Another friend has transitioned from a full time position as a pastor to a full time regional sales director and now pastors smaller churches in a part time format. One Delta Airline long term employee I met now works as a real estate broker. My own transition has been an interesting journey and one that would never have happened if I had not had the courage to take that first step.

          Transitions are very personal, sometimes painful and extremely real to those going through them. One person has had to go interview in areas of employment that are outside the parameters of their training, experience and comfort just to survive. Others I have coached were simply tired of what they had been doing and wanted to examine other avenues of interest and passion to complete their careers. Some coaching clients are searching for a transition that enables them more freedom; freedom from stress, freedom to make better choices and a freedom that allows them a different life situation altogether.  

From Career Magazine, written by James Sofia, Ph.D. comes this excerpt.

This is an era of job transition. An abundance of professional and highly trained individuals are finding themselves displaced by company restructuring and downsizing, the rapid changes in technology and plant re-locations. Remember the days when we planned on the security of a stable job market and set our sights on that upward climb within the walls of a rock solid company who rewarded us with gold watches as a token of our longevity! This vision that we grew up with has been shattered by the ever changing pressures of global competitiveness and employee expendability. “So, James, what would you like to be when you grow up?” my father would occasionally ask me, as images of possible career paths came to mind. (more…)

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Talking Does Not Mean They’re Hearing: Communicating in the Workplace

Friday, April 30th, 2010

By Rick Forbus, Ph.D.

In a recent coaching session, a “star” manager shared the frustration of unclear, inconsistent and untimely communication in the organization where he manages. Actual deliverables in this organization are above expectations and money is good. The problem is that mixed signals come from the top and he feels insecure. The head leadership is bright, successful but unskilled in communication.

The above case is one of many regarding frustrating communication. Many times the issue is the “back noise” in the workplace and management is unsure of what is actually reality. What I mean by “back noise” is gossip, disloyal behaviors, no team spirit and general employee unrest.

Shawn Smith, a lawyer and the owner of a consulting firm says, “Ask most managers and executives what is standing in the way of greater effectiveness in their businesses, and they will include in their answers, ‘We need better communication.’ Sometimes clients tell me that their organization has communication problems, and hope for an instant, off-the-shelf remedy for their troubles. (more…)

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Never Quit Without Weighing the Cost

Wednesday, March 31st, 2010

By Rick Forbus, Ph.D.

Quitting seems, at times, the easiest thing to do. When we look around and see pressures, challenges and obstacles peering over every hilltop, it is easy to give up. In certain work environments it may seem as if the only alternative is to leave the organization. This article will not attempt to analyze every work situation and give you the correct alternatives. Rather, it will take a higher view of the progression called quitting. 

For the sake of self-disclosure, let me confess that there have been times in my career when leaving an organization or quitting the assignment was the best thing to do. After considering all choices, including the climate and direction of the organization, leaving was the best choice. But, what is the difference between quitting and transitioning to another role or assignment?  (more…)

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Managing Management

Sunday, February 28th, 2010

By Rick Forbus, Ph.D.

Management is an interesting term. The act of managing is filled with meaning, as well, such as:

  • Run
  • Direct
  • Supervise
  • Administer
  • Control
  • Cope

 “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”
Ronald Reagan (more…)

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Leadership and Everyday Excellence

Thursday, December 31st, 2009

By Rick Forbus, Ph.D.

Everyday practical leadership does not require flawless execution of management skills, but rather, an intentional pursuit of excellence. As you pursue excellence in your choices, relationships, tasks, planning and even general thought processes, leadership development will surely follow. Living your life and performing your life’s tasks with distinction and quality is a noble quest.

Excellence is the state of excelling. It implies superiority and eminence, according to the dictionary. When someone or something is excellent we believe that there is a quality or feature that stands out in comparison to others. Everyday excellent living can be a pathway to success.
(more…)

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Backspacing: Organizational and Personal Do-Overs

Tuesday, November 24th, 2009

By Rick Forbus, Ph.D.

Are you glad for do-overs in your organization and in your life? You may be asking how do organizational and personal second chances coincide. Well, that is the topic of this article. Recently, while talking on my cell phone, I was multi-tasking by typing a long e-mail. For a portion of the phone call I lost focus on my typing and placed my fingers inadvertently on the wrong position and mistyped a full paragraph. When the call was over I re-read my email. It started out correct, but the part where I had lost focus read a little like this: “U qill fet vack to tou in that shortly.” An entire section was just one finger position off. It hit me as funny as I tried to reclaim the meaning and retype it correctly.

As a coach, it seems that there is some teachable moment in just about everything. A learning moment is what this e-mail incident became for me. My e-mail needed a little backspacing and so does my life sometimes! It seems that certain organizations need some backspacing, as well. If it were not for the mulligans and do-overs most organizational leaders would be in tough shape. Many times trying another strategy after a failure brings encouragement and synergy to the team. Admitting a do-over is a powerful position for a leader. Most organizations get less-than-strategic results at times, and a redirection and a little backspacing can be the answer for better outcomes.
(more…)

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Leaders and Forgiveness in the Workplace

Saturday, October 31st, 2009

By Rick Forbus, Ph.D.

Before I go any farther with this article I want to make it clear that I know this is an unusual topic for project managers. Forgiveness is never easy whether in organizational life, family life or just generally in relationships. It is, however, a relevant topic when it comes to leadership. To forgive someone is a powerful and complex action. It can mean to absolve or clear another of their wrongdoing towards you or others. It may include the next step of freeing that person or persons from the repercussions of their incorrect actions. When we make an emotional decision to exonerate another or to be exonerated by another for our actions, something deeply emotional transpires.

Leadership has never and will never take place in a vacuum. To be a leader one has to involve others. It is the “involving of others” that brings about the relational challenges. Most leaders, from my experience as a coach, consider walking into another’s office and asking for their forgiveness a glaring weakness. Leaders also often find it awkward to respond when someone forgives them for a wrongdoing. Even though it is difficult to talk about forgiving someone in the corporate setting, what may appear to be a weakness, could be a definable strength as a leader.
(more…)

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Things You Can Learn From Kids

Wednesday, September 30th, 2009

By Rick Forbus, Ph.D.

Get ready for this article because it is full of personal indulgences and shameless bragging! I am blessed to have four grandchildren. I am not old enough, but miracles do happen. All four are different and I learn lessons on leadership, management and relationship-building from them.

Samuel Maclane Forbus
Samuel is five. If you watch the TV and have ever have watched “Monk” then you know a little about Samuel. Samuel keeps all of his stuff more organized than I do by a long shot! He could count to 110 when he was four. He has completely memorized all NFL and NCAA football teams, their colors, their mascots and at
least one popular player. He knows all of the books of the Bible, sends himself to bed promptly at 9:30 pm and is very hygienic. He keeps up with all of his things, is articulate and loves to play soccer. Not that he needed motivation, but we have been giving him $1.00 for every soccer goal. He made 7 one Saturday and just called to let us know that he was registered for the new league and we should get our dollars ready! Samuel is focused.

Leadership lessons learned from Samuel.
(more…)

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Talking Does Not Mean They’re Hearing: Communicating in the Workplace

Monday, August 31st, 2009

By Rick Forbus, PhD.

In a recent coaching session, a “star” manager shared the frustration of unclear, inconsistent and untimely communication in the organization where he manages. Actual deliverables in this organization are above expectations and money is good. The problem is that mixed signals come from the top and he feels insecure. The head leadership is bright, successful but unskilled in communication.

The above case is one of many regarding frustrating communication. Many times the issue is the “back noise” in the workplace and management is unsure of what is actually reality. What I mean by “back noise” is gossip, disloyal behaviors, no team spirit and general employee unrest.
(more…)

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