We all love to tell people on our teams that they’ve done a great job. It’s great catching them doing something right! That’s easy, fun, and just makes everyone feel good. But, what do you do when you catch people doing something…wrong? Maybe they missed a deadline, or the quality of their work was below par, or maybe their attitude just needs a bit of adjusting.
Whenever I have to deal with the above situations, I like to deal with them in a timely manner and head on. I’d love to hear your approach to providing negative feedback. What works, what doesn’t, and how do you provide this type of feedback without demoralizing or estranging those people on your team?