How Do you Get to Know what You Don’t Know?

By Jennifer Bridges

Project Managers work with new groups, teams, and technologies all the time. The trick is learning how to hit the ground running and come up to speed QUICK! When I’m in this situation I focus on the expression “you don’t know what you don’t know”. In order to eliminate this uncertainty I spend time listening to people talk about the project, history, resources, struggles, etc. No agenda other than to understand their view of the world. Eventually, patterns emerge over multiple conversations and I can then move into the “I know what I don’t know” phase.

So, what are some of the tools, techniques and methods you use to come up to speed fast when you are assigned to a new project or team?


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